These are our core services, which can be tailored to suit your requirements and budget. However, we offer many others like Apple Mac networking and services, ad–hoc network support, database management, web services and IT projects. So if you don’t see what (you think) you need here, please call for a no obligation, jargon–free chat.
Basically, this means that we will manage all your IT services as if we’re your own in–house IT department. We won’t always be there physically, but we will still monitor your network ‘remotely’ 24/7, make sure it’s working effectively, and that all your important data is backed–up. We will keep in touch however, with regular face–to–face meetings. Importantly, it also means that if you have a problem we are on hand promptly with the technical knowledge and assistance to get you up and running again as soon as possible.
An initial audit of your IT function is included in the Managed IT Service. This way, we ensure that your systems are working effectively to meet your business needs, and you won’t be paying for services you don’t really need.
Managed IT Services are usually priced on a per–month fee, based on the number of computers you have.
Do you want to increase efficiency and reduce your running costs? Do you want an easier way for your employees to maintain contact when they are out of the office? Is it vital to protect your IT against spam and viruses? Are you planning to move offices and need to ensure that your operation runs seamlessly throughout the transition?
Our IT Solutions service is designed to address specific issues and find the best, most cost–effective way of managing them.
Extending your office IT systems, enhancing your mobile communications, building an Intranet, preventing bottlenecks in your production…the list is endless.
If you have an IT–related problem to solve, call us for an initial chat. An on–site visit is usually all we need to identify the best solution – which usually doesn’t mean investing heavily in the latest high spec equipment.
“Citadel IT has become an invaluable and trusted member of our team, on hand at all times to manage or solve IT problems quickly and efficiently. Citadel IT has our best business interests at heart, which is why I always consult them on any new businesses developments, even if they are not directly IT–related.”Yolanda Luca
S. Luca of Musselburgh